First Energy Corporation
If an outage occurs customers should call the above numbers to report the outage or click the “Report Outage” link on the www.firstenergycorp.com via smartphone. Customers should immediately report downed wires to their utility or their local police or fire department.
For updated information on the company’s current outages, First Energy’s storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages
Customers can subscribe to receive text message alert notifications that contain information about weather conditions that may impact electrical service or updates on reported outages by texting REG to 544487(LIGHTS).